Payment Policy

Last Updated: 26 December 2025

Accepted Payment Methods

We accept the following payment methods on gragsell.com:

Credit & Debit Cards

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Diners Club

Digital & Express Payment Options

  • Apple Pay
  • Google Pay
  • Shop Pay

Available payment methods are displayed at checkout and may vary depending on your device, browser, or location.

Currency

All prices and payments are processed in U.S. Dollars (USD).

Payment Processing

  • Payment is required at the time of purchase
  • Orders are processed only after payment has been successfully authorized
  • Payments are handled securely through trusted, PCI-compliant third-party payment providers
  • We do not store full credit or debit card details on our servers

Payment Authorization

By placing an order, you authorize us to charge the selected payment method for the total order amount, including applicable taxes.

If payment authorization fails or is declined, the order will not be processed.

Failed or Declined Payments

If a payment attempt is unsuccessful:

  • The order will not be confirmed
  • No items will be shipped
  • You may retry the payment using a different method

We are not responsible for delays caused by payment authorization issues.

Taxes

At this time, sales tax is not collected at checkout.

The total amount charged at checkout is the final price shown, with no additional taxes or fees added after purchase.

Refunds

Refunds are issued only to the original payment method used for the purchase and are processed in accordance with our Return & Refund Policy.

Payment Security

We use industry-standard security measures and PCI-compliant payment processors to ensure that all transactions are handled securely.

Contact Information

Shop name: Gragsell
Businessname: GragSell LLC
Address: 3608 Rudd Ave, Louisville, Kentucky, 40212, United States

Email: contact@gragsell.com
Phone: +12512258735
Contact form: Contact page

Customer service opening hours (GMT-5/ET):
Monday – Friday: 9:00 AM – 5:30 PM
Saturday & Sunday: 10:00 AM – 3:00 PM

We strive to respond within 24 hours.

Thank you for choosing Gragsell.